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There’s No Such Thing As Too Many Questions

Bob Katz wants Maryland, Virginia and DC accident victims to have all the facts so they can make the right decision when hiring an attorney.  Accordingly, this section of our website is meant to provide basic insight into the issues we deal with for our clients on a day to day basis. It is NOT meant to be a substitute for real legal advice or opinion applicable to your particular situation. Please note therefore that the following materials are NOT Legal Advice or Legal Opinion.

All materials provided herein are prepared for a general audience for general informational purposes only. Their sole purpose is to better educate accident victims about a variety of general legal issues so these victims they can become more educated consumers of legal services. Information provided on the Sites should never be a substitute for consulting with a lawyer. Please contact us directly for advice on your specific situation.

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After an accident, to get your car repaired, you may be presented with the choice to use either an insurance company recommended body shop or choose one on your own. While the choice is entirely up to the consumer, it should be noted that the advantages of using an insurance company's selected shop may outweigh the disadvantages for several key reasons. 1. If you use the insurance company shop, it might be faster and more convenient. In many cases, you can take your vehicle and drop it off and get a rental vehicle the same day. An estimate is then written immediately, parts are ordered and then work begins. Alternatively, if you choose your own shop, you must take your vehicle to a location and have the estimate done and then take the estimate to the shop of your choice and wait for parts to be ordered before getting in a rental. You must also coordinate submission of those estimates to the insurance company for their approval. 2. Another advantage of using an insurance company preferred shop, is that they will usually guarantee the work for the lifetime of vehicle, whereas personal shops do not may place more limited timelines on their warranty of work. 3. Many vehicle owners are under the misapprehension that by using the insurance companies' shops, their vehicle won’t be fixed the right way. However, that assumption frequently untrue. Many insurance companies’ shops are held to a higher standard because they are guaranteeing their work for life. 4. That said, body work and repair work is, at times, an art. And like in any other industry, some repair shops are more skilled than others. If you have a unique vehicle that requires special knowledge or difficult to obtain parts, you may be better off choosing a specialty repair shop. 5. The bottom line is that we generally recommend owners use insurance company shops in most cases, however, owners can and should always consult with their agents if conflicted when making the decision on whether to use an insurance company body shop or a personal body shop.

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The Collateral Source Rule in Maryland By: Natalie Ulrich A question I get asked often is “why isn’t the other drivers insurance company covering my medical bills up front?” Typically, a bodily injury claim is considered pending until your medical treatment is complete. At that time, your attorney will compile a medical demand package to send to the liability carrier for consideration for a bodily injury settlement offer. Whether a settlement is reached, or a verdict rendered in court, any outstanding medical bills would be paid out of that settlement and your attorney’s fee. Some private doctors’ offices will agree to hold your medical billing account until such a time that the case does reach a settlement, however hospitals are less likely to agree to do this without a small payment plan in the meantime. This is where filing a Personal Injury Protection (“PIP”) and/or Medical Payments (“Medpay”) claim could be beneficial in keeping those hospital accounts out of collections. Next, clients have asked “if my PIP, Medpay or health insurance carrier pays a medical bill up front does that mean that the other driver’s insurance doesn’t have to pay it?” In Maryland at least, the answer to that question is NO! Even if your PIP, Medpay, or health insurance carrier pays a bill related to the auto accident, the collateral source rule in Maryland (in short) states that you may recover the amount of your bill regardless of if that bill was paid by a first party benefit insurance carrier. In Maryland, the liability insurance company is not given a credit for, nor may they offset for paid bills, as they are able to do in some other states. While every case is a little different, 9 times out of 10 we encourage clients to utilize these benefits that they pay extra for on their own insurance policies. The collateral source rule is only one of the many positives these benefits bring to a case.

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Many people involved in automobile accidents believe that all the bills, expenses, loss of income, and pain and suffering will be reimbursed to them at the time of settlement.  However, insurance policies do not have an unlimited amount of coverage.  Anyone who purchases an automobile insurance policy will have a maximum amount of coverage which their insurance company can pay out for a claim. In Maryland you must request the policy limits in writing, providing the date of accident, the accident location, the name and last known address for the at fault driver, and the complaint number for the police report (if there was one). In Virginia, there is more documentation involved. In addition to the written request referencing the same information in the Maryland correspondence, you must also submit medical bills and/or lost wage documentation totaling at least $12,500. What can you expect as a response? A personal automobile insurance policy in Maryland typically is written in the following intervals: $30,000/$60,000, $50,000/$100,000, $100,000/$300,000, $250,000/$500,000, and $300,000/$300,000. The Virginia coverage intervals are similar, except while Maryland’s minimum is $30,000/$60,000, Virginia’s minimum is $25,000/$50,000. Commercial policies may carry a higher amount of insurance coverage.

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There can be no question that the travel industry came to a screeching halt in 2020, so more Americans are eager to take trips for business and pleasure in 2021. Especially over the next few weeks of spring and getting into summer, an influx of tourists will be heading to Maryland to enjoy its beaches, parks, and other attractions. The Maryland Tourism Coalition reports that there are more than 41 million visitors to the state every year, spending nearly $19 billion on lodging, food, and rental cars. You might not think too much about these numbers until you realize that more travelers will also mean more vehicles on the road, increasing the potential for serious car accidents. In the context of travel and tourism, there are concerns about two scenarios:

  • You rented a vehicle and wonder about your rights after being injured in a crash; or,
  • You were hurt in an auto collision caused by someone else driving a rental car.
Within these two scenarios are countless legal issues that can be extremely complicated, including liability, insurance coverage, compensation for injured victims, and more. To ensure you recover the monetary damages you deserve, it is wise to consult a car accident attorney if you were involved in any type of collision. However, it might be useful to review some answers to frequently asked questions about rental car accidents.   How is fault determined in a Maryland rental car collision? Most car accidents occur because of driver carelessness, but the legal theory of liability is termed ‘negligence.’ To recover compensation, you must show that the other motorist caused the crash by failing to use reasonable care when operating the vehicle. This is true whether you were driving the rental car or you were struck by someone in a rented vehicle. Note that Maryland follows the rule of contributory negligence, which prohibits victims from obtaining any damages when they played a part in the accident that caused harm. If you were even partly at fault, you recover nothing.   What steps should I take after being injured in a rental car collision? Your first priority after any auto accident is getting proper medical care for yourself and others who need it. You should also dial 911 so dispatchers can send first responders as necessary. Still, because proof is so important, you should do your best to collect certain evidence if you are physically able. Focus on gathering such information as:
  • Photos of the intersection, stretch of road, damage to vehicles, traffic signals, lane markings, and other physical factors;
  • Contact details from all involved drivers;
  • Names and contact information from witnesses who may have observed the crash; and,
  • Details regarding area businesses, in case they have surveillance cameras that captured video of the collision.
  Does my personal auto insurance policy cover a vehicle I rent? Maryland requires all vehicles to be insured at the minimum level, which is $30,000 for bodily injury, $60,000 for injury to two or more victims, and $15,000 in property damage coverage. When you procured insurance for your personal vehicle, you may have had the option to extend the terms of your policy to cover vehicles that you rent. Therefore, your insurance policy would pay for property damage and bodily injury if you caused a crash while driving a rental car. If you were hurt while driving a rental car and the other motorist was responsible, your remedy is filing a claim with his or her insurance company.   Will my credit card provide protection in a rental car accident? If you rent a car using a major credit card, many companies will automatically insure damage to the vehicle during the rental period. Still, your coverage is typically limited to property damage, so you may incur other costs and losses if you are injured. You will still need to take additional action to pursue the at-fault driver to recover for:
  • Medical costs;
  • Lost wages;
  • Pain and suffering; and,
  • Losses based upon how your injuries affect your personal relationships.
  What insurance coverage options should I add to the rental car contract? When your personal auto insurance does not cover all potential losses or you do not have auto insurance, you will have the opportunity to add options to the rental contract. It is wise to include collision damage waiver, which requires the rental car agency to waive any repair or replacement costs for the rental vehicle.   Can a rental car company be held accountable for an auto crash? In most cases, a rental agency will not be liable for any damages resulting from a car accident – whether you were driving a rental or your own vehicle. The exception is where the company was negligent in operating its business. For instance, you might have a claim against a rental car company for:
  • Not fixing issues that lead to a safety risk;
  • Failing to conduct inspections to ensure the vehicle was safe; and,
  • Neglect in addressing recalls announced by government officials or auto makers.
  Should I talk to an insurance adjuster? You should never discuss accident details with an insurer, since you might inadvertently make statements that harm your interests. Maryland is a pure contributory negligence state, which means that you recover ZERO if you admit that you were even partly responsible. Other than confirming your contact details, do not answer questions and never consent to having your conversation recorded.   Consult With a Maryland Car Accident Lawyer About Your Options These answers to common questions about rental car crashes may be informative, but there are numerous other legal issues that impact your legal rights. Auto collisions are already complex, and they become even more challenging when you throw a rental car company, additional insurance coverage, a rental contract, and other matters into the mix. For more information on the legal process, please contact us. We can set up a no-cost case evaluation to review your circumstances and advise you on next steps.

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By Meghan Young One of the most frequent questions that I receive from clients is with regard to the value of their case: "How much is my car accident injury case worth"?  Judges will look to a variety of factors in determining the value of your case in court, such as: (1) the amount of medical bills, (2) additional economic loss, such as lost wages, (3) the damage to the vehicles, (4) the causal connection between your injuries and the accident, (5) the severity of your injuries, (6) the reasonableness and necessity of the medical treatment that you received and (6) the non-economic damages sustained which includes your pain, suffering and inconvenience.  The insurance companies will look at similar factors when evaluating your case. All cases are different!  No two cases are exactly alike.  While medical bills and lost wages are generally straightforward to tally, the non-economic portion of claims (i.e. pain and suffering) will vary from case to case.  Additionally, there is no standard chart that a judge uses while he is listening to your case to determine how much you should receive for your pain and suffering.  This is why it is so important to contact an experienced attorney, who is familiar with the court system and is frequently in a courtroom trying cases just like yours, to provide advice on an appropriate and realistic value for your case. Be wary of online calculators and websites that provide you an instant estimated value of your case, or, relying on the settlement value that your friend's mother received on her case—every case is different!  Verdicts can also vary drastically just from one county to the next in Maryland.  So, if you're thinking that the insurance company has made you too low of an offer on your case and you deserve more, you need to reach out to an attorney for an evaluation of your case.

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By: Kristen Turner PIP, which stands for personal injury protection, is an extra coverage that people elect and pay for in their insurance premiums.   PIP is a no-fault coverage that helps pay your medical bills and lost wages regardless of fault.   When clients hire us, we explain the PIP process and how it works. The first question many clients ask us is “will it increase my premiums?”  Generally, using PIP should not increase your insurance cost because it is a no-fault coverage that you pay extra for in your premiums. However, in practical application, we have sometimes seen insurance companies raise their insured’s insurance premiums when a PIP claim is asserted. So that our clients are not blindsided by insurance companies increasing their insurance premiums as a result of a PIP claim being asserted, we frequently advise our clients to consult with their insurance agent to inquire if their insurance company will increase their premiums if a PIP claim is asserted. However, generally speaking, we seldom see our client’s rates being raised as a result of making this claim.

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The purpose of a nurse case manager is to manage the medical care for an injured worker. Generally, a nurse case manager is provided by the employer’s workers’ compensation insurance carrier to assist with medical management and the coordination of medical treatment of the injured person. Usually, a nurse case manager is utilized by the employer’s insurer when the injury victim has serious injuries, such as broken bones, or where a surgery is warranted. A nurse case manager’s job is to not only coordinate medical treatment for the injured person; however, they also sometimes work as a liaison to the workers compensation insurance company to report back to the insurer with medical treatment recommendations, status reports. Regarding the claimant’s treatment status and assist the claimant with scheduling medical appointments. A nurse case manager is also useful with facilitating the issuance of benefits to the injured due to their continuous contact with the insurance company that employs them. Nurse case managers generally act independently as independent contractors for the employer’s insurance, however, given the fact that they are sometimes seen as an extension of the employer’s insurer, it is wise to consult with a lawyer regarding putting stipulations and agreements in place with respect to what the case manager can and cannot due on behalf of the claimant, as well as to keep claimant’s counsel informed of the same.

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A driver may be relieved of liability in a car accident in some situations in which a medical condition is the cause. The rationale behind the sudden medical emergency defense is that there is no negligence involved and the matter was beyond the motorists control, so he or she should not be required to pay compensation to an injured victim. Generally, a person has the burden of proof in claiming this defense, which includes three elements:

  • The Driver Experienced a Sudden Loss of Consciousness: The key time frame for the defense is the moments before the accident occurred, though there is no specific number of minutes. Still, the suddenness is a critical factor. The loss of consciousness must have occurred so abruptly and unexpectedly that the driver had no control over the vehicle, and could not react to mitigate the situation. In addition, this defense requires the person to prove that he or she had no indication of any symptoms before experienced sudden unconsciousness. When the driver notices a medical issue and ignores it, there is no suddenness.
  • The Loss of Consciousness Led to Loss of Control Over the Vehicle: For this element, a driver must establish more than simple impairment or lack of control. There must be complete unconsciousness with complete loss of the ability to operate the vehicle.
  • Unconsciousness and Subsequent Loss of Control Are Due to Medical Emergency: This factor of the sudden medical emergency defense often involves the use of the driver’s medical records. Typically, the medical condition requires immediate treatment, so healthcare practitioners or emergency medical technicians would include a diagnosis of why the person lost consciousness.
Examples of Sudden Medical Emergencies Because complete unconsciousness is an essential element of the defense, there are limits to what constitutes a medical emergency. Examples include:
  • Myocardial infarction, commonly termed heart attack;
  • Seizure;
  • Fainting;
  • A sudden drop in blood pressure, often due to a diabetic condition;
  • Stroke, resulting from lack of blood flow to the brain;
  • Mental delusions; or,
  • A reaction to medication.
Maryland Law on Sudden Medical Emergency in Car Accident Cases Maryland does recognize the defense of sudden medical emergency in auto collision cases, though the concept is derived from case law instead of a statute. In the 1977 case of Moore v. Presnell, the court held that a driver is not liable for injuries in a car accident if her or she is suddenly and unforeseeably incapacitated, either physically or mentally. The court’s opinion does contain an exception, however. When a motorist has knowledge of a medical condition that may cause unconsciousness, liability may still attach. This result is linked to the “unforeseeable” element: A medical emergency is not truly unexpected if the person knows he or she has an illness that may cause unconsciousness. For instance, if a driver has a history of heart attack, fainting, or diabetes, the sudden medical emergency defense may not apply. Discuss Your Legal Options with a Maryland Personal Injury Attorney If you are involved in a car accident in which the other driver alleges a medical emergency, it is critical to retain the services of an experienced lawyer. You can expect that person’s insurance company to aggressively defend its own interests and deny your claim based upon the sudden medical emergency defense. These companies have large, well-staffed legal departments and even larger budgets, so you may be at a disadvantage unless you have a skilled personal injury attorney to fight for your rights. A lawyer can assist you in recovering compensation for such losses as:
  • Medical bills for your treatment, rehabilitation, and ongoing care;
  • Lost wages, if the accident caused you to be out of work for some time;
  • Pain and suffering related to your injuries;
  • Losses regarding your personal relationships with your spouse, children, and other loved ones; and,
  • Other damages depending on your case.

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A product recall is a request from a product manufacturer for consumers to take certain action because of the discovery of safety issues or defects. In some cases, the request involves taking the product in for repairs or updates; in others, the product could be completely unusable due to extreme safety risks. The government may also issue a recall if the manufacturer refuses, but these situations are rare. Companies are typically trying to get ahead of a reputation disaster when they announce recalls, so the government may not need to get involved. In many recall scenarios, there may not be any reports of injury or accident related to a defect. Manufacturers would rather act in advance of a complaint and absorb the costs of repair or replacement, as compared to dealing with the outrageous expenses they face for litigation related to defective products. Still, many more recalls are linked to injuries and even fatalities. In most cases, a recall alone does not establish liability. Claimants must still prove the elements of their claim under one of the following theories of liability:

  • Strict Liability: This type of case requires the claimant to show that 1.) the manufacturer had a duty to provide consumers with a safe product, 2.) breach of this duty, and 3.) injures directly resulting from the breach.
  • Breach of Warranty: Under this theory, a claimant must prove that the manufacturer 1.) issued a warranty along with a product and 2.) the item did not comply with the warranty obligations. It is also necessary to show that 3.) the failure to comply with the warranty caused injuries.
  • Negligence: Though it is often grounds for such personal injury claims as car accidents and slip and fall incidents, negligence is not used as often as a theory of liability for defective products. Proving negligence requires you to pinpoint the act that led a dangerous product to be released into the stream of commerce, and to identify the nature of the breach of duty. This can be challenging, which is why many products liability cases proceed only as strict liability claims. Strict liability does not place at issue the level of care employed by the manufacturer.

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  When someone is in a motor vehicle accident, and it is not their fault, we typically will contact the insurance company for the at-fault driver and schedule a repair estimate. Typically, the insurance company will have its appraisers coordinate a repair inspection. We usually will try to arrange that inspection so that it is convenient for our client. In most cases, the location will be the home of our clients. The inspector will then take photographs of the damage to the car, and prepare a detailed repair estimate. In certain situations, the vehicle will be deemed a total loss. This occurs when the value of the vehicle in the condition it was in before the accident is less than the cost of repair. For example, if the vehicle cost $10,000 to repair, but was only valued at $5000 before the accident, the insurance company will offer the lesser amount. At that time, if the client wants to accept the total loss offer, we have to arrange to turn over the title to the vehicle to the insurance company and in return they will tender the check. The client, however, could choose to take the total loss check and make their own arrangements to repair the car. While this seldom occurs, it is an option. The value of the car is based on a number of factors including the miles on the vehicle before the accident; the overall condition of the vehicle before the accident; and any special equipment on the vehicle. Our law firm has access to many resources to check on various opinions with respect to the value of the vehicle. Unlike some personal injury law firms, that do not get involved in the handling of property damage claims, we regularly negotiate with the insurance company in order to get a fair offer on the total loss figure. We do not charge any legal fee to handle this aspect of personal injury cases for our clients. Rather, our legal fee is based on the recovery on behalf of the client for their bodily injury claims. It should also be noted that, while the negotiation is taking place on the vehicle repair, if the vehicle is a total loss, we will try to arrange for our clients to be put in a rental car so that they have access to transportation. Ultimately, however, we will seek reimbursement for the rental car from the insurance company for the at-fault driver.

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Generally speaking, there are no damage caps on personal injury cases in Virginia. That essentially means that on standard claims, the amount of economic and non-economic damages is not limited by provisions of the state law. However there are exceptions depending on the specific circumstances of the case. Your attorney and the courts will notify you if these rare limitations apply in your case. In particular you should take note of two exceptions as follows:

  • Medical Malpractice: These damages are limited to no more than $2 million in Virginia.
  • Punitive Damages: These can be no more than $350,000
It is important to note that punitive damages are rarely awarded in personal injury claims cases. This is because the standard of proof that is required for punitive damages is so high that few claimants ever attain it. Mere negligence is not enough to obtain a punitive damages award. Rather, the claimant must prove that the defendant engaged in conduct that amounts to malice recklessness, or gross wanton negligence. For example, in a case where someone takes an action that consciously disregards the risk of harm to another human life, they may be held to have acted recklessly under the law.

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When you have been injured in an automobile accident though the fault of another person, you should seek the advice of an experienced personal injury attorney to handle your case.  While the attorney will assist you with your case from beginning to end, there are still many common sense approaches you can take on your own, to make sure that your case is handled in the most efficient way possible. One of those approaches is taking a pro-active role in your own case. You can do this in the following ways:

1. Provide accurate and updated information to your attorney regarding your contact information.

Whenever there is any change of address, telephone number or any other contact information, you should always let your attorney know.  It is surprising how often even very conscientious clients will forget to do this. Failure of a client to communicate this information to their attorney can lead to delays in their case. Also, if you are out of town or out of the country for an extended period of time and are unreachable, it is important to let your attorney know how to reach you.

2. Keep your attorney updated about your treatment status.

If you’re currently receiving medical treatment, you want to make sure that you let your attorney know if you are unable to keep your appointments with the doctor/medical provider.  Also, if you have completed your treatment or if your pain has gotten worse, you should let your attorney know right away so that they are aware of your treatment progress.  If you don’t, the adverse insurance company will frequently scrutinize gaps in treatment, missed appointments etc. when evaluating the value of your auto accident claim.  It will only help you to communicate as much information as possible to your attorney.

3. Keep detailed notes and receipts regarding any out of pocket expenses or lost income.

-For example, if you have to travel 20 miles back and forth to the medical provider, and you have to go for treatment three times a week, you should keep track of the mileage for reimbursement. -Make sure you let your doctor know that you have missed time from work so that the doctor can document that properly in your medical record. -If you have to pay co-pays for any treatment or medication that you received, or paid for any medical treatment, please keep receipts. -If you are unable to work, you should make detailed notes of the days and hours you missed.  If you are self-employed, it is very important to keep track of the time lost to document the lost income. -If you have to hire someone to work for you because you are unable to work, make sure that this is also documented as well.  You may have to provide copies of paychecks that you paid the employee as well as the bank statement confirming that the check was cashed.  You will need to document the days the employee worked, the number of hours they worked and their wage amount.

4. Disclose everything to you attorney regarding any prior or subsequent accidents, claims or injuries.

By letting the attorney know about your past accident and injury claims, it will help the attorney to be in a better position to negotiate a fair offer on your case.  Insurance adjusters have access to large databases, which check for insurance claims histories on each and every client.  If you don’t tell your attorney about your history, you may put yourself at a disadvantage when your attorney is negotiating your case. These are just a few of the common sense approaches to how you can assist your attorney in the course of your case. If you would like more information or would like to speak with an attorney regarding your case, please call the Bob Katz Law Office at 1-888-540-2599. Please note that the above does not constitute specific legal advice. Each case has different facts, and you should always consult with your attorney if you have any doubt as to how to proceed in your unique circumstance. PLEASE NOTE: Materials are NOT Legal Advice or Legal Opinions - All material located on the Sites, in podcasts, blogs, Faqs and/or social media forums is prepared for a general audience for general informational purposes only.  It is not legal advice or a legal opinion.  Its sole purpose is to better educate you about a variety of general legal issues so that you become more educated consumers of legal services.  While Gordon Feinblatt tries to provide accurate information on the Sites, the law changes quickly.  Therefore information contained on the Sites may not reflect the most current interpretation or be complete.  Many factors go into the decision-making process of selecting a lawyer and everyone’s needs differ.  Moreover, although the specific facts of your matter may seem similar to those of others, they are actually quite different;  the law may apply differently or not at all to your situation.  Therefore, you should not rely upon or take any action with respect to your specific, personal legal matters based on information contained on the Sites.  The Sites are provided “AS IS” and Gordon Feinblatt is not responsible for any action you do or do not take in reliance on any materials on the Sites.   Information provided on the Sites should never be a substitute for consulting with a lawyer. Please contact us directly for advice on your specific situation. See our full Terms of Use for more information.

Read Some of Our Recent Client Reviews!

Veronica Blucher
Veronica Blucher
11:37 03 Aug 22
Kristen Turner has been helping me with my accident case. She set me up right away with Physical Therapy. She is a great/nice person to talk with if I have any questions . She's right on top of everything
Brandy Kendall
Brandy Kendall
12:15 02 Aug 22
I would like to express my gratitude to Mrs. Kristen Turner and Mr. Capurso for representing me in my Auto-Injury case. I would have never been able to through this without them. Kristen has been there every step of the way to explain what going on and how go move forward and dealing with the Insurance company on my behalf. I would highly recommend this team to be on your side !!!. P.S. the best thing is every time i call with a question Kristen always answers. Again Great Legal Team.
Christina Lewis
Christina Lewis
23:45 11 Apr 22
Justin is very professional , well knowledgeable on matters that is presented to him . He will assist you along the way to get you what is needed respectively.
Michael Williams
Michael Williams
20:18 28 Mar 22
My experience with the law offices of Gordon & Feinblatt has been tremendous they are great people high character and energy they are my permanent lawyers not only for me and my family I encourage everyone to use the law offices of Gordon & feinblatt they are honest and will fight for you in every way as possible I was very thankful to have this beautiful firm to represent me Ms Young and Ms Wise are my favorite ladies in the world keep doing a great job keep inspiring the younger generation that come behind you you guys are awesome.
Sunyup Hwang
Sunyup Hwang
17:56 09 Feb 22
I had a great experience working with Natalie Ulrich (paralegal) and Jamie Choe. They handled my case professionally and with care in a timely manner. This was my second time working with them and I would definitely go back to them in the future.
haein80
haein80
19:18 12 Nov 21
Worked with Ms. Young who was very responsive and extremely helpful for our case.
Yensy Fernández
Yensy Fernández
22:31 24 Oct 21
I'm very happy with the service I've been receiving. My case is not over, yet. But I'm thankful with the team for the support and interest in each stage of the process. I've received a professional and quality service from Mr. Humberto V., and the lawyer Sarah Treuhaft who have been continuously by my side during this process.
Danny Ebrahim
Danny Ebrahim
18:40 12 Oct 21
All I have to say is Christina, Marisa, and Mr. Katz surpassed my expectations and then went above and beyond that. The way I was treated by the office and team made me feel like I was being taken care consistently and the communication was excellent. I will recommend anybody I know to this office and team I promise you will not be disappointed at all. I am extremely grateful for the friend that recommended this office to me. If Marisa, Christina, or Mr. Katz are reading this thank you so much for everything!
Thomas Dabney
Thomas Dabney
15:21 12 Oct 21
Marisa is awesome, thanks for everything.. I would give y'all 10 stars, but could only give 5.. #Peace..
Bryan Fox
Bryan Fox
20:44 06 Oct 21
I was very pleased with my experience with Attorney Bob Katz. Though I cannot go into specific details, I can say that paralegal Marisa Wise was phenomenal and kept me up to date with every new piece of information. She was very friendly and attentive. I also felt like I was in good hands with attorney Meghan Young. She did an excellent job of explaining Maryland law very thoroughly, made me fully aware of my options, and was a super effective communicator. I will certainly recommend them to friends and family, and though I hopefully won't be in another situation where I need to retain an attorney, I will certainly reach out to them if I do.
Karla Canedo
Karla Canedo
01:41 01 Jun 21
Bob Katz law, was professional and helpful. This firm was recommended by a friend. I am so thankful for that. I highly recommend Bob Katz law firm. Kristen A Turner who was the paralegal assigned to my case was professional and communicated through out my whole case.
Daniel Lee
Daniel Lee
19:47 04 May 21
Bob Katz law was very helpful and communicative throughout the whole case, especially Kristen Turner who was the paralegal assigned to my case. I highly recommend this firm to everyone that has had a recent car accident!
David Kim
David Kim
18:14 07 Apr 21
100% satisfied. Very nice and clear. Helped me solve what I needed.
Yeonsoo lee
Yeonsoo lee
13:49 24 Mar 21
Attorney Bot Kats and his staff helped me so much in my case that I had several months ago. They provide great service and were able to solve my case in a timely manner. I highly recommend this firm to my friends and family for any sort of personal injury and accident cases.
A Stewart
A Stewart
19:59 04 Nov 20
Mr. Katz and Robin are like Batman and Robin! They get the job done, very pleasant, concerned about the client, very efficient, caring, and extremely knowledgeable. They worked extremely hard to get the settlement I was looking for. The professionalism is out of this world! I knew from day one that I was in GREAT HANDS with this team. Words cannot fully express my sincere gratitude for this team...and Robin is the BEST Paralegal on this side of the world! Thank you Mr. Katz and Robin for EVERYTHING!
Diane Gerald
Diane Gerald
16:51 11 Sep 20
A friend referred me to Gordon Feinblatt LLC. When you find yourself in a situation where you really need legal representation it can be difficult to know where to go. I am fortunate that I asked them to represent me and especially grateful for everything they did for me. I worked with Justin Katz and Tatyana Bronzova and could not have asked for a more professional, compassionate team to guide me through the challenges of closing out an accident settlement. I would call them for all my legal needs and want to extend my sincere appreciation for all their support.
Cristina Roach
Cristina Roach
16:00 01 Sep 20
Christina F. was SUPER helpful with my case! She took great care of me. I am very thankful for all of the time and effort put forth by the team.
N Dierolf
N Dierolf
13:42 30 Aug 20
I had the pleasure of working with Christina Franetovich during my case. I had a lot of questions throughout the process and she was quick to respond and always took the time to explain when needed. I would highly recommend working with Attorney Bob Katz's team. Everyone is extremely professional and sincerely cares for you.
Thomas Sul
Thomas Sul
16:05 17 Jul 20
This was my first time going through an accident claim. Marisa Wise was my Paralegal and she walked me through the entire process. She was very quick to respond to any questions or concerns that I had and gave me the assurance that I was in good hands. An absolute pleasure! Would highly recommend!
이정호
이정호
16:23 03 Jul 20
I was very happy working with Bob Katz Law, especially Mrs Yoon, the secretary taught me so kindly and in detail that I did everything very well
Rebecca Yazici
Rebecca Yazici
12:12 15 May 20
Everyone here is attentive, they respond quickly to any questions I had. Christina, Angela and Meghan are who I mainly worked with. They made it as simple as they could for a common citizen like me. Gave me great advice, while also taking into consideration how I felt comfortable to proceed. They got me the best compensation settlement they could secure. I don't have any complaints, or anything less than highest rating to offer. Hopefully I don't have to work with them again in the future, but if I do, I know where to go during that stressful time.
Abraham Tsegaye
Abraham Tsegaye
20:45 24 Apr 20
Attorney Bob Katz and his staff handled my case very well twice I highly recommend.
Ms Graham
Ms Graham
02:32 16 Feb 20
I had a great experience with this practice , my Attorney Meghan Young was very professional since the first day I met with her about my accident case . She was very knowledge , patience and kept me updated every chance she got. She responded to all my calls & emails but if she couldn't somebody from the law firm definitely did in a timely manner. She answered all of my questions and concerns , she explain everything to me so well. She sent me all my mail that was needed for me to see for my proof. I wished I use her in my 2017 accident but I didn't finish the case . I was nervous at first because I didn't know what lawyer to go to but I'm glad I went with Meghan young . Hopefully I would never need to again but if so I would most definitely use them in the future and recommend them to anyone who was involved in a accident . Thanks so much Ms Meghan you're the best!!! Tyshell =)) !!
Donald Johnson
Donald Johnson
13:19 13 Jan 20
The attorneys at this firm are great they will keep you updated on your case and are very knowledgeable with the whole process from start to finish would recommend thank you very much
sung nyun lee
sung nyun lee
03:28 27 Nov 19
Had a great experience with this practice and with Meghan Young. They answered all of our questions. They did a great job of translating between us and the lawyer. They were very professional in court and did a great job. Would definitely use them in the future and recommend them to anyone!
LaTisha Johnson
LaTisha Johnson
05:55 16 Nov 19
My daughter and I were involved in a car accident in February 2019. The other driver was at fault. My paralegal was Marisa Wise and she was great at settling my claim and ensuring that we were satisfied throughout the entire litigation process. Thanks!!!!
Marsha Smith
Marsha Smith
03:47 06 Nov 19
The law office of Bob Katz handled my case when I was in a car accident involving a drunk driver. Rebecca's Slattery was the Paralegal that worked with me. She was very helpful and made what could have been a difficult process very easy for me.
jennifer Yoo
jennifer Yoo
19:00 01 Oct 19
The Katz office represented me for my auto accident case and i would like to thank them for their hard work. My paralegal, Jennifer Bolton helped me through the whole process and did a great job with the settlement. This office was very professional and pleasant to work with. i would recommend anyone to choose Bob Katz as their attorney for any personal injury they had with their auto accidents. 👍🏻
Tiffany Lumpkin
Tiffany Lumpkin
20:30 11 Sep 19
This office and specifically my paralegal Marisa is fantastic! I’m confident I received the best possible settlement for my claim and Marisa was amazing throughout the entire process.
Makeda Richardson
Makeda Richardson
00:34 28 Aug 19
Attorney Bob Katz handled my accident case with the optimal level of professionalism, promptness and care. They kept me informed every step of the way and made me feel very comfortable and protected. I would definitely recommend their firm!
Jung Woo
Jung Woo
19:48 26 Aug 19
I got rear-ended by an uninsured motorist in January of 2019. I worked with Marisa Ward, who took great care of me. She was very responsive and made sure that she had all the details of my case. In July, after all my treatment was finished, I received a large settlement. I would not have received this settlement if I had dealt with only my insurance for this accident. I highly recommend working with Bob Katz if you are involved in any type of vehicle accident.
Marie Florence Kouadjo
Marie Florence Kouadjo
17:09 02 Aug 19
Marisa Ward took my case for an accident. she was very professional and very patient with me. the outcome of her work was even more surprising. I would recommend her if you are looking for help with your personal injury case. Thanks again Marisa
Marie Florence Kouadjo
Marie Florence Kouadjo
17:09 02 Aug 19
Marisa Ward took my case for an accident. she was very professional and very patient with me. the outcome of her work was even more surprising. I would recommend her if you are looking for help with your personal injury case. Thanks again Marisa
Sherrie Doody
Sherrie Doody
22:46 11 Jun 19
I have been working with this firm for over a year and they have been very supportive and knowledgeable. I've been working one on one with Rebecca Slattery who has been amazing in helping me through this whole process... I would recommend this firm to any of my colleagues.
April Runk
April Runk
21:08 07 Jun 19
I love this office in the Baltimore area. Marisa Ward went above and beyond as my paralegal. I could not have asked for a better assistance. Meghan Young help me all the way up to the court date. She kept me informed the entire time. This is a very informative and efficient team. I didn't have to do the work, they took care of everything. Thank you for all your hard work. April Runk
Monica B
Monica B
13:49 10 May 19
I loved the staff from this office. They are so easily reachable and so informative. They update me on the status of my settlement so I know what going on. They are so quick with the processing. I recommend here. So far best Attorney office ive worked with. I will definitely be working with them again. Each attorney know what they're doing. Thank you for making my first experience so positive.
Soo Kim
Soo Kim
20:40 03 May 19
I worked with Bob Katz and Jennifer Bolton during my settlement case and highly recommend their team! Ms. Bolton was there for me the every single step of the way and I could not be happier. Everyone is very professional, quick, and you will not be disappointed!
Sancho Martin
Sancho Martin
22:38 18 Apr 19
I usually don't write reviews but this one by far was well worth it. Attorney Megan Young went above and beyond for me, in a matter i had lingering on for almost a year and she helped me settled it in less than 60 Days! If I could give 10 stars i would but unfortunately it only allows 5 stars.And the Paralegal Ms.Kristen Turner was also a great help in every step of the way with my case. Thank you guys again!! I would recommend them to any and everyone!
An Tran
An Tran
21:51 18 Apr 19
Attorney Bob Katz helped me from start to finish with extreme care and consistency. They are there for you during the process and will do their best to serve you and keep you well informed. My experience with this office was great and I highly recommend Attorney Bob Katz.
Brooke Adams
Brooke Adams
16:05 10 Apr 19
I loved having Attorney BobKatz help me with my recent car accident. Ms. Erica was very helpful as well. Very friendly and personable. I would definitely recommend everyone to choose Attorney BobKatz if they are in need of help!
Theo Ngongang
Theo Ngongang
16:08 04 Apr 19
Attorney Bob Katz and his team provided me with great guidance and assistance throughout the process of working toward a settlement. Very professional team, knowledgeable and patient. Thank you again!
Seo Young Hong
Seo Young Hong
15:54 04 Apr 19
I had positive experience with Attorney Bob Katz office. They were really helpful and really quick in response to all the questions that I have throughout the case. Special thanks to my paralegal, Christina Franetovich and Mrs. Yun, Korean interpreter. I would highly recommend this firm to anyone and especially that needs interpreter.
Felicita Lopez
Felicita Lopez
20:15 15 Mar 19
I have had a very good experience with this attorney. They have been patient with me and have updated me on any news of my case. At first I wasn't sure if I should have chosen them but after a few meetings they have been nothing but nice and understanding. They pushed through and fought to get me through this case without any worries. 10/10 would recommend them to anyone looking for an attorney.
Carla Young
Carla Young
18:09 11 Mar 19
This was my first time ever having to go through a situation like this with a car accident. My main contact was Erica & she was very supportive & informative. She made the whole process seem so effortlessly. They even went to bat with some of my medical providers ro lower my balance with them. I hope I never need an attorney again, but if I do I will surely give them a call.
Atiq Vahora
Atiq Vahora
17:43 04 Mar 19
My family has used this law firm for almost 16 years on our car accident cases. Accidents are stressful experiences, but their law team is very supportive throughout the ordeal. The staff is friendly, professional, and always working to find the best possible outcome for me. As drivers, we just want to get things fixed quickly and move on with our lives. All that is required besides the facts is a little patience. With Bob Katz, I feel assured that someone I can trust has my back.
jungsun Park
jungsun Park
19:00 28 Feb 19
I am very pleased with the service that Attorney Bob Katz and his legal team has provided. I would highly recommend!
Amartuvshin Batbaatar
Amartuvshin Batbaatar
02:42 11 Feb 19
I am very grateful for handling my several car accident claims and they were helpful and responsive to all our questions and concerns. I highly recommend them without any reservations.
anthony henry
anthony henry
21:01 07 Feb 19
It was a pleasure to work with Christina Franetovich She is awesome! She kept me well informed throughout the whole process. Thanks for all your hard work! I would definitely recommend her for your legal needs
Angel Boyd
Angel Boyd
14:32 28 Jan 19
Christina has been really helpful with settling both of my accident claims even with my nervousness and constant questions lol. But she worked with me and settled it. She is also available for my diminished value claim (which I'm trying not to annoy her with lol). I would recommend this firm and will probably stick with this firm for any accidents in the future. Hoping there aren't anymore tho
karla rivas
karla rivas
04:37 18 Jan 19
Great Team & Great Attorneys very good lawyers and excellent work. happy with the case.
Fadie Mohammad
Fadie Mohammad
14:54 08 Jan 19
Worked with Sarah Treuhaft (Paralegal) when retained Bob Katz's office. Sarah was absolutely amazing to work with, she was very professional and prompt with everything she did. She would respond to any inquiries I had immediately and never hesitated to hop on the phone to clarify or assist with anything, regardless of how early or late it was. I definitely highly recommend her and this law office.
Kelly Kess Malone
Kelly Kess Malone
15:50 20 Nov 18
Very helpful paralegals and attorney assistants. Also informative on various types of cases. Reasonably priced for the work that they provide.
Brittany Peterson
Brittany Peterson
08:19 17 Nov 18
Had a very awesome experience fast settlements... Communication was a A+ ...Strongly recommend Mr.Katz. !!! Ms. Robin made me felt like family was always there when i needed her and when i had a question.
Yarnell Goodwin
Yarnell Goodwin
23:38 15 Nov 18
Got a little more settlement money than expected. Was provided great service and prompt responses. I greatly appreciate it!
Ashley Poole
Ashley Poole
01:05 08 Nov 18
Attorney Bob Katz and his staff are highly recommend. Customer Service was impeccable. Every phone call and email was responded to in a timely manner. Natalie Ulrich was very professional, helpful and thorough every step of the way, which resulted in a stress free experience. I will recommend this law firm to family and friends!
Tania Jefferson
Tania Jefferson
17:51 06 Nov 18
Customer service was A+. All questions were answered promptly and information was shared appropriately. Concerns were addressed and I was made aware of all updates on my case. I would whole heartedly recommend this firm.
edward Robinson
edward Robinson
03:00 06 Nov 18
I highly recommend Mr. Katz and his staff. They were friendly, compassionate and really showed they had their clients best interest at heart. There was never a time you called them they didn't respond or returned your calls and answer your questions.They took the worry, and stress and turn it into reassurance. They were diligent and just down right professional. My wife and I really thank God for allowing us to cross paths on a professional business experience. Ms. Rebecca Slatery is the most courteous, compassionate soul. We wish you all peace, love and blessings. Thank you for your service.
J JR
J JR
20:11 31 Oct 18
I decided to use this firm again for an accident I was involved in. As always they were professional and caring. Rebecca slattery was the paralegal assigned to my case and she was professional and kept me up to date with everything. I would recommend this firm to friends and family!
Cedric Jones
Cedric Jones
19:04 23 Oct 18
Erica Z is amazing with keeping you to date and staying communication with you during the entire process. Meghan Young was a wonderful lawyer made me feel extremely comfortable in the courtroom and she also fights for the best possible outcome for you..GREAT LAW FIRM
Nguyen Le
Nguyen Le
16:44 23 Oct 18
It was a great experience being taken care of by Rebecca Slattery and Meghan Young, they helped me resolve my case and were very courteous and professional. Highly recommend working with this law firm
Soun Gil
Soun Gil
21:35 17 Oct 18
Ms. Park helped me out through my whole accident process. She took her time with me and made sure I understood everything. I would recommend to her all of my friends if they were to get into any accident.
Yejin Chung
Yejin Chung
15:40 12 Oct 18
I highly recommend. My family’s experience with this office was great. Christina Franetovich was very helpful throughout the whole process, which made this experience less stressful. She responded to my questions immediately and made sure that I understood everything.
Claudette Pope
Claudette Pope
13:18 30 Aug 18
I was referred to Gordon & feindblatt in 2014 when my family was in an accident, Mr. Katz personally consulted with me by phone and he was very polite and professional, Mr. Carpuso, one of the litigation attorneys even came out to our home and went over our case with us, he made sure all of our needs was addressed and before he left our home that day I felt like we were old friends. that case was settled and I was very pleased, I have used this law firm twice since then and the results are always the same, I have nothing but great experiences with Gordon & Feindblatt the staff are courteous and professional and they get the job done but the one in particular that really stood out for me is Rebecca Slattery, she is truly a gem, she is so compassionate, she walked me through the entire process, she even checked up on me from time to time just to see how I was feeling and I really appreciated her kindness. I will use this law firm again and again for any future legal issue that may arise and I would highly recommend Gordon & Fiendblatt to friends, family and co-workers.
UniversalSniping
UniversalSniping
02:32 04 Aug 18
The lawyer who was initially handling my case parted ways with the company and I was assigned a new lawyer. This new lawyer was amazing! Christina Franetovich made me feel secure by double checking all the facts and notes in my case so that I was not worried during this transition. I was on disability from an a different accident while she was finalizing my case, and I had called and hounded her about the time frame of my settlement very frequently to the point that I felt guilty for calling so much. Christina was very sympathetic to my situation and assured me that she would do everything in her power to make sure the situation would be resolved quickly. She actually finalized my case before the time frame she had given me, was always very courteous and knowledgable on the phone, and I feel extremely lucky that she ended up handling my case because the previous lawyer was not as amazing with customer service as Christina. She also has a way of making you feel comfortable and builds incredible rapport quickly. I am going to highly recommend her to my friends and family. Thank you Christina!!!
Richard Hose
Richard Hose
02:26 27 Jun 18
On Feb 23, 2017 I was in a bad accident on the JFX. I had been rear end by another driver. Almost immediately I felt pressured by the other drivers insurance. Everything from wanting a recorded statement; to failing to acknowledge responsibility. No one would answer my questions, nor would anyone take responsibility. I was frustrated and overwhelmed with everyone from the towing company, to the repair shop, to the insurance company nightmare I just entered. I reached out to Attorney Robert Katz and I was assured they were here to help. He provided with some much needed information, and told me not to worry, Sarah his Paralegal would be in touch to help get things moving. Sarah reached out as expected and explained their process and walked me through what my expectations would be. She as well assured me they were here to help me navigate the obstacles. What Sarah really did was so much more than help. She took the stress and burden off my shoulders and assumed ownership for handling everything on my behalf. I knew what to expect, and I received regular updates throughout the entire process. Honestly, I received so much more than I anticipated. Some of the most frustrating items to chase after are medical records and hospital charges. While I was trying to recall events and timelines, she had already obtained my records and information. She made this process so painless. I truly cannot say enough about the exceptional service she provided. Many thanks for all your help. Sincerely, Richard Hose
Andrea Barajas
Andrea Barajas
15:13 16 May 18
My husband and I were in a car accident in August 2017. We contacted Bob Katz team for legal representation in our case. Kristen A. Turner was our paralegal and she was excellent. It took 9 months for us to receive our settlement and Kristen kept us updated throughout this entire process. She was very kind and patient as I happened to have several questions. She always answered my questions promptly and thoroughly. I would highly recommend this firm and Kristen if you are in need of legal assistance.
TheOfficalCeeandDee
TheOfficalCeeandDee
15:24 09 Feb 18
My experience here was great. My lawyer Rebecca was so professional and I love her personality. She handled my case well and kept me updated and made the process easy and always made me feel comfortable to call whenever I needed to know anything.
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