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Rideshare Accidents

Compensation Guide for Victims of Uber and Lyft Collisions in Maryland and Virginia

If you were injured as a ridesharing passenger or an occupant of another car, your first step in the legal process is filing an insurance claim with the Uber/Lyft policy – assuming the at-fault TNC (Transportation Network Companies’) driver was logged into the mobile app. The stakes are high with $1 million in coverage, so you can expect to encounter some challenges with the claims process. The insurer may deny your claim by deflecting blame on you or another road user; if you do receive a counteroffer, it may be far too low to compensate you for your losses.

If you are unable to resolve your claim through a settlement agreement, you will need to file a lawsuit in court to recover fair monetary damages. Whether through settlement or litigation, the goal is to recover compensation for such losses as:

  • Medical costs, including surgery, hospitalization, physical therapy, treatment from specialists, and related expenses;
  • Lost income, if you were unable to work because of your ridesharing accident injuries;
  • Pain and suffering;
  • Scarring and disfigurement;
  • Emotional distress;
  • Losses based upon how your injuries affect your personal relationships; and,
  • Many other amounts, depending upon your circumstances.

Your Rights After a Pedestrian or Bicycle Ridesharing Accident

It is important to keep in mind that you also have legal options if you were struck by a TNC motorist while walking or riding your bike. As long as the Uber or Lyft driver was logged in, you are covered under the TNC insurance policy. You can recover for your injuries by filing a claim through the same process described above, and you may be entitled to many of the same monetary damages for your losses.

  1. Liability in Maryland Motor Vehicle Crashes Involving Rideshare Vehicles (Uber/Lyft)

The legal concepts behind Uber/Lyft crashes will probably seem familiar to you, since these incidents are based upon negligence. To recover compensation, you need to prove that a motorist caused the accident through a breach of the duty to drive safely. You must also show that you suffered physical, financial, and emotional losses as a result of the collision.

Note that you could be hurt while riding as a passenger through ride-hailing services, but you might also be in another car when struck by a TNC driver. Liability remains the same in terms of proving the elements of negligence.

Auto collisions are usually the result of a driver’s careless or reckless acts behind the wheel. In legal terms, this misconduct is referred to as negligence. To be eligible for monetary damages, a victim must prove four essential elements:

  • The at-fault other motorist had a duty to drive safely, an obligation that applies to everyone on Maryland roadways;
  • That person breached the legal duty of care and created a risk of harm to others;
  • The breach of duty was the direct cause of the accident in which you were injured; and,
  • You sustained physical, emotional, and financial losses because of being hurt.

To understand how negligence works, some examples may be useful. The breach is often due to speeding, failure to yield, drunk driving, improper lane changes, texting while driving, running traffic signals, and many other acts. In a car accident that injures a driver, there can be multiple disputes over breach and causation, with both motorists pointing the finger at the other. However, because you are a passenger, there is likely no way you could have caused the crash.

The bottom line here is that if you have been injured in an accident involving an Uber, Lyft or other ride share vehicle, it does not matter whether you were the driver of another vehicle, a passenger in an Uber, or a pedestrian- you may be entitled to compensation. A rideshare accident attorney may be able to assist you in obtaining compensation for your injuries.

The bottom line here is that if you have been injured in an accident
involving an Uber, Lyft or other ride share vehicle, it does not matter whether you were the driver of another vehicle, a passenger in an Uber, or a pedestrian- you may be entitled to compensation. A rideshare accident attorney may be able to assist you in obtaining compensation for your injuries.

  1. Insurance for Uber/Lyft Crashes

TNC drivers fall back on their own insurance policies when using their vehicles for private purposes; however, the TNCs themselves have insurance coverage that kicks in when an accident occurs in connection with providing ridesharing services. Uber, Lyft, and other companies maintain policies for up to $1 million per incident if a collision occurs while the TNC driver is using the mobile app.

In most car accident cases, the first step in obtaining monetary damages is filing a claim with the responsible driver’s insurance company. In the case of Ride Share accidents, most of the ride share companies such as UBER or Lyft will insure the passengers when an active fare is engaged. Thus, if you pay for a ride and enter the vehicle, you are covered by the Uber or Lyft Insurance policy if the worst should happen. Thus, when you are injured as a passenger, it is possible to pursue any motorist who may have caused or contributed to the crash including the driver of your ride share vehicle, if they were at fault ion causing the collision. You may also opt to seek compensation from the other driver if your driver was not at fault. In all such cases, you may be able to claim with the insurer who carries a policy for the person you were riding with at the time of the accident if they were the at fault driver or if the there was no other applicable insurance coverage at the time of your injury.

Regardless of how you proceed, based on our experience, you can expect to receive considerable push back from insurance claims adjusters. Though they cannot attempt to prove that you were responsible or the car accident, each insurer might try to place blame on someone other than their own policyholder and refuse to make a payment. This can shift the burden to you, the injured party, to prove that one or both drivers were at fault, in order to recover compensation. Everyone knows that insurance companies are for-profit businesses, and so it is logical that they might not want to impact their bottom line by paying out your claim if they have a legal way not to. In addition to fault, a claims adjuster may also deny your claim by disputing the nature and severity of your injuries or the causation of your injury.

Because of these and other issues, an insurance company may refuse to settle your claim for a fair, reasonable amount. Under such circumstances, you will need to file a lawsuit in court – against any and all drivers and potentially (in some states) their insurance companies. By proving the essential elements detailed above, you can try to recover the full amount of compensation from any of these insurers that you are entitled to.

  1. Uber’s Commercial Insurance Policy

Different states are in the process of passing, or have already passed, laws regarding the legality of Uber. Much of the legality of the complex insurance issues surrounding ride-sharing apps and their insurance, and their drivers and the driver’s private insurance as a citizen, is still considered grey area. If you think you may be in need of help getting compensation for an accident involving an Uber driver, contact a knowledgeable Uber accident attorney to help you with this complicated process.

Like many multi-billion-dollar companies, as they have grown, Uber has been hit with lawsuits and has had to change their policies regarding their insurance coverage. And like most multi-billion-dollar companies, they will do everything in their power to prevent “losing” money- in this instance, to compensate victims whose rights have been affected. If you are unsure of whether you or a loved one is entitled to compensation after being in an accident with an Uber driver, a licensed Uber accident attorney knowledgeable in this area of law is the best person to help you to determine the viability of your claim.

Historically, Uber has taken the stance that it is not a ride-sharing service. Their claim was that they only developed the app which allows people to contact others who are looking to ride-share- they were not liable for what went on while people were utilizing their app. Uber now has to maintain insurance coverage for its drivers. But even with a change in their insurance policies, they will likely use their extensive resources to prevent having to compensate victims of Uber accidents.

  1. Three Time Periods for Ridesharing Services

From the descriptions above, you can see that insurance and liability for Uber/Lyft crashes is dependent upon the TNC driver’s usage of the mobile app. There are different time periods to note:

  • When the TNC driver is not logged in, he or she is not actually a TNC driver at all; the motorist has the same status as anyone else sharing the road, so you would pursue a claim directly with the at-fault driver.
  • If the driver is logged in but has not yet received a pickup request, Uber and Lyft insurance policies apply to other vehicles and passengers. If you are a TNC driver, your vehicle is NOT covered.
  • Where the driver is logged into the Uber/Lyft app and has a rider, the TNC insurance protects accident victims.
  1. The Importance of Medical Care

In any type of auto crash, it is critical to seek medical treatment as soon as possible at an emergency room or urgent care facility. The road to recovery starts with diagnosis and proper care, so you can begin the healing process. Plus, getting immediate medical attention does impact your rights. Delays tell insurance claims adjusters that you were not hurt badly, otherwise you would have sought treatment right away. Because your actions could potentially reduce your monetary damages, visit a doctor the same day – or within 48 hours at most.

It should come as a relief to know that you do have remedies as an injured passenger. Though the process is somewhat different as compared to injuries to drivers, you are in a better position since you can definitely NOT be blamed for causing the crash. A Maryland or Virginia Rideshare Accident attorney can explain the relevant legal concepts in more detail, but an overview may be useful.

  1. How a Ride Share Accident Lawyer Can Help You

The above things to know about Uber/Lyft crashes are informative, but they should also convince you that you should at the very least consider legal counsel if you were hurt in this type of accident. There are frequently complications involved with auto collision claims, and the complexities can significantly increase when the case involves a TNC, multiple insurance policies, and other factors. Our lawyers can handle the legal hurdles and complications that are specific to your rights as a passenger hurt in a rideshare accident by assisting you with one or more of the following;

  • Investigating and gathering evidence regardingthe circumstances surrounding the collision;
  • Reviewing your medical records
  • Consulting with medical experts regarding the implications of your injuries and how they affect your quality of life
  • Consulting with medical experts regarding the implications of your injuries and how they affect your quality of life;
  • Preparing insurance claims forms and supporting documentation;
  • Drafting a demand letter requesting payment for your medical bills, lost wages, pain and suffering, and other losses; and,
  • Negotiating with the rideshare companies’ insurance company regarding a settlement agreement.
  •  Further, if we cannot reach an agreement and need to initiate litigation to protect your interests, your attorney will also handle such tasks as:
  • Preparing the complaint and other required documents;
  • Filing and defending motions;
  • Appearing in court for required hearings;
  • Conducting discovery and depositions; and,
  • Preparing for trial.
7. Ridesharing; The Advantages and Disadvantages in 2021.
The Advantages of Ridesharing

You do not have to be a frequent user or even download a mobile app to know that ridesharing services are massively popular in Maryland and nationwide. According to Business Insider, Baltimore ranks #11 in terms of the highest earning cities in the U.S. for Uber and Lyft drivers, at $17.79 per hour – an amount that is 58 cents higher than the national average. Plus, additional statistics reveal that the global market for transportation network companies (TNCs) is expected to grow by more than 50% from 2020 to 2021. When you look at the respectable earnings and potential for growth, you can see why driving for Uber, Lyft, or other ride-hailing service is an attractive way to make money.

Ride-share companies have undeniably transformed the face of the taxicab industry. Uber and Lyft have all but eradicated the need for a patron to stand outside or even wait for a ride. There is no longer any need to even carry currency of any form to pay the driver; all of that is handled from the cell phone app. The app further allows for GPS tracking of the driver and the destination. The company has promised drivers can earn around $1500 per week and even pays drivers more during “peak times,” or the times when there is more demand for the service. The applications allow customers to pick a certain size or type of car and even send a photo of the driver and the car prior to the driver’s arrival. Never before have the worlds of technology and transportation collided in such an innovative manner. Convenience and reliability is the name of the game here.

The Drawbacks of Ridesharing

As with all things that seem too simple to be true, there are some hang-ups to the service. While Uber has already seen its share of lawsuits across the country, it has dodged a number of others. Namely, when it comes to the protections offered to patrons through auto insurance,  Uber in particular seems to come up short. Traditionally, cab drivers carry commercial insurance policies whether they are carrying a passenger at the moment of the accident or not. Uber, for quite some time, was only providing auto insurance for drivers if they were carrying a passenger when they caused an accident. This meant that those injured by “Uber drivers” were not able to hold the driver’s employer, Uber, liable for the driver’s action – the opposite of traditional commercial claim. Because Uber drivers drive their own personal cars, Uber argued, the driver’s personal insurance should cover any injuries. Currently, Maryland law mandates that an Uber driver have up to $100,000.00 in insurance coverage.

Depending upon the circumstances of an accident involving an Uber or Lyft driver, an injured person may face obstacles to recovering. Under certain circumstances, the host company may have a non-delegable duty and cannot evade liability by the mere labeling of its employee as a contractor.

Another drawback of the ridesharing phenomenon is the potential for more car accidents. TNC drivers are logged into the mobile app while on the way to a pickup, transporting passengers, or meandering through Baltimore looking for customers. Recognizing that a metropolitan area offers more profitability, many Uber and Lyft drivers come in from out of town. Together, distracted driving, unfamiliarity, and additional factors put other
motorists at risk.

8. If You’ve Been Hurt in an Uber/Lyft Collision – Talk to a Lawyer About Your Rights as a Passenger.

In recent history, ride-sharing networks have been developed to allow passengers to order a driver at the touch of a button and pay without ever opening a wallet. Companies like Lyft and Uber have reached millions, made millions, and do not seem to be slowing down any time soon. As these companies expand around the world and consume other forms of the transportation market, it has been and will continue to be interesting and existentially terrifying to see the predictable and unpredictable ways in these cutting-edge companies will affect the marketplace, the jobs market and individual people.

Whether you were the driver or passenger who sustained injuries, being injured in a car accident is stressful enough without having to figure out the legal hurdles. Instead of trying to handle the process on your own, trust a skilled attorney to assist with insurance claims and litigation. Our team at Bob Katz Law is dedicated to helping all victims of auto collisions, so we are prepared to take on the challenges to get the compensation you deserve by law.

Read Some of Our Recent Client Reviews!

Karla Canedo
Karla Canedo
01:41 01 Jun 21
Bob Katz law, was professional and helpful. This firm was recommended by a friend. I am so thankful for that. I highly recommend Bob Katz law firm. Kristen A Turner who was the paralegal assigned to my case was professional and communicated through out my whole case.
Daniel Lee
Daniel Lee
19:47 04 May 21
Bob Katz law was very helpful and communicative throughout the whole case, especially Kristen Turner who was the paralegal assigned to my case. I highly recommend this firm to everyone that has had a recent car accident!
David Kim
David Kim
18:14 07 Apr 21
100% satisfied. Very nice and clear. Helped me solve what I needed.
Yeonsoo lee
Yeonsoo lee
13:49 24 Mar 21
Attorney Bot Kats and his staff helped me so much in my case that I had several months ago. They provide great service and were able to solve my case in a timely manner. I highly recommend this firm to my friends and family for any sort of personal injury and accident cases.
A Stewart
A Stewart
19:59 04 Nov 20
Mr. Katz and Robin are like Batman and Robin! They get the job done, very pleasant, concerned about the client, very efficient, caring, and extremely knowledgeable. They worked extremely hard to get the settlement I was looking for. The professionalism is out of this world! I knew from day one that I was in GREAT HANDS with this team. Words cannot fully express my sincere gratitude for this team...and Robin is the BEST Paralegal on this side of the world! Thank you Mr. Katz and Robin for EVERYTHING!
Diane Gerald
Diane Gerald
16:51 11 Sep 20
A friend referred me to Gordon Feinblatt LLC. When you find yourself in a situation where you really need legal representation it can be difficult to know where to go. I am fortunate that I asked them to represent me and especially grateful for everything they did for me. I worked with Justin Katz and Tatyana Bronzova and could not have asked for a more professional, compassionate team to guide me through the challenges of closing out an accident settlement. I would call them for all my legal needs and want to extend my sincere appreciation for all their support.
Cristina Roach
Cristina Roach
16:00 01 Sep 20
Christina F. was SUPER helpful with my case! She took great care of me. I am very thankful for all of the time and effort put forth by the team.
N Dierolf
N Dierolf
13:42 30 Aug 20
I had the pleasure of working with Christina Franetovich during my case. I had a lot of questions throughout the process and she was quick to respond and always took the time to explain when needed. I would highly recommend working with Attorney Bob Katz's team. Everyone is extremely professional and sincerely cares for you.
Thomas Sul
Thomas Sul
16:05 17 Jul 20
This was my first time going through an accident claim. Marisa Wise was my Paralegal and she walked me through the entire process. She was very quick to respond to any questions or concerns that I had and gave me the assurance that I was in good hands. An absolute pleasure! Would highly recommend!
이정호
이정호
16:23 03 Jul 20
I was very happy working with Bob Katz Law, especially Mrs Yoon, the secretary taught me so kindly and in detail that I did everything very well
Rebecca Yazici
Rebecca Yazici
12:12 15 May 20
Everyone here is attentive, they respond quickly to any questions I had. Christina, Angela and Meghan are who I mainly worked with. They made it as simple as they could for a common citizen like me. Gave me great advice, while also taking into consideration how I felt comfortable to proceed. They got me the best compensation settlement they could secure. I don't have any complaints, or anything less than highest rating to offer. Hopefully I don't have to work with them again in the future, but if I do, I know where to go during that stressful time.
Abraham Tsegaye
Abraham Tsegaye
20:45 24 Apr 20
Attorney Bob Katz and his staff handled my case very well twice I highly recommend.
Ms Graham
Ms Graham
02:32 16 Feb 20
I had a great experience with this practice , my Attorney Meghan Young was very professional since the first day I met with her about my accident case . She was very knowledge , patience and kept me updated every chance she got. She responded to all my calls & emails but if she couldn't somebody from the law firm definitely did in a timely manner. She answered all of my questions and concerns , she explain everything to me so well. She sent me all my mail that was needed for me to see for my proof. I wished I use her in my 2017 accident but I didn't finish the case . I was nervous at first because I didn't know what lawyer to go to but I'm glad I went with Meghan young . Hopefully I would never need to again but if so I would most definitely use them in the future and recommend them to anyone who was involved in a accident . Thanks so much Ms Meghan you're the best!!! Tyshell =)) !!
Donald Johnson
Donald Johnson
13:19 13 Jan 20
The attorneys at this firm are great they will keep you updated on your case and are very knowledgeable with the whole process from start to finish would recommend thank you very much
sung nyun lee
sung nyun lee
03:28 27 Nov 19
Had a great experience with this practice and with Meghan Young. They answered all of our questions. They did a great job of translating between us and the lawyer. They were very professional in court and did a great job. Would definitely use them in the future and recommend them to anyone!
LaTisha Johnson
LaTisha Johnson
05:55 16 Nov 19
My daughter and I were involved in a car accident in February 2019. The other driver was at fault. My paralegal was Marisa Wise and she was great at settling my claim and ensuring that we were satisfied throughout the entire litigation process. Thanks!!!!
Marsha Smith
Marsha Smith
03:47 06 Nov 19
The law office of Bob Katz handled my case when I was in a car accident involving a drunk driver. Rebecca's Slattery was the Paralegal that worked with me. She was very helpful and made what could have been a difficult process very easy for me.
jennifer Yoo
jennifer Yoo
19:00 01 Oct 19
The Katz office represented me for my auto accident case and i would like to thank them for their hard work. My paralegal, Jennifer Bolton helped me through the whole process and did a great job with the settlement. This office was very professional and pleasant to work with. i would recommend anyone to choose Bob Katz as their attorney for any personal injury they had with their auto accidents. 👍🏻
Tiffany Lumpkin
Tiffany Lumpkin
20:30 11 Sep 19
This office and specifically my paralegal Marisa is fantastic! I’m confident I received the best possible settlement for my claim and Marisa was amazing throughout the entire process.
Makeda Richardson
Makeda Richardson
00:34 28 Aug 19
Attorney Bob Katz handled my accident case with the optimal level of professionalism, promptness and care. They kept me informed every step of the way and made me feel very comfortable and protected. I would definitely recommend their firm!
Jung Woo
Jung Woo
19:48 26 Aug 19
I got rear-ended by an uninsured motorist in January of 2019. I worked with Marisa Ward, who took great care of me. She was very responsive and made sure that she had all the details of my case. In July, after all my treatment was finished, I received a large settlement. I would not have received this settlement if I had dealt with only my insurance for this accident. I highly recommend working with Bob Katz if you are involved in any type of vehicle accident.
Marie Florence Kouadjo
Marie Florence Kouadjo
17:09 02 Aug 19
Marisa Ward took my case for an accident. she was very professional and very patient with me. the outcome of her work was even more surprising. I would recommend her if you are looking for help with your personal injury case. Thanks again Marisa
Marie Florence Kouadjo
Marie Florence Kouadjo
17:09 02 Aug 19
Marisa Ward took my case for an accident. she was very professional and very patient with me. the outcome of her work was even more surprising. I would recommend her if you are looking for help with your personal injury case. Thanks again Marisa
Sherrie Doody
Sherrie Doody
22:46 11 Jun 19
I have been working with this firm for over a year and they have been very supportive and knowledgeable. I've been working one on one with Rebecca Slattery who has been amazing in helping me through this whole process... I would recommend this firm to any of my colleagues.
April Runk
April Runk
21:08 07 Jun 19
I love this office in the Baltimore area. Marisa Ward went above and beyond as my paralegal. I could not have asked for a better assistance. Meghan Young help me all the way up to the court date. She kept me informed the entire time. This is a very informative and efficient team. I didn't have to do the work, they took care of everything. Thank you for all your hard work. April Runk
Monica B
Monica B
13:49 10 May 19
I loved the staff from this office. They are so easily reachable and so informative. They update me on the status of my settlement so I know what going on. They are so quick with the processing. I recommend here. So far best Attorney office ive worked with. I will definitely be working with them again. Each attorney know what they're doing. Thank you for making my first experience so positive.
Soo Kim
Soo Kim
20:40 03 May 19
I worked with Bob Katz and Jennifer Bolton during my settlement case and highly recommend their team! Ms. Bolton was there for me the every single step of the way and I could not be happier. Everyone is very professional, quick, and you will not be disappointed!
Sancho Martin
Sancho Martin
22:38 18 Apr 19
I usually don't write reviews but this one by far was well worth it. Attorney Megan Young went above and beyond for me, in a matter i had lingering on for almost a year and she helped me settled it in less than 60 Days! If I could give 10 stars i would but unfortunately it only allows 5 stars.And the Paralegal Ms.Kristen Turner was also a great help in every step of the way with my case. Thank you guys again!! I would recommend them to any and everyone!
An Tran
An Tran
21:51 18 Apr 19
Attorney Bob Katz helped me from start to finish with extreme care and consistency. They are there for you during the process and will do their best to serve you and keep you well informed. My experience with this office was great and I highly recommend Attorney Bob Katz.
Brooke Adams
Brooke Adams
16:05 10 Apr 19
I loved having Attorney BobKatz help me with my recent car accident. Ms. Erica was very helpful as well. Very friendly and personable. I would definitely recommend everyone to choose Attorney BobKatz if they are in need of help!
Theo Ngongang
Theo Ngongang
16:08 04 Apr 19
Attorney Bob Katz and his team provided me with great guidance and assistance throughout the process of working toward a settlement. Very professional team, knowledgeable and patient. Thank you again!
Seo Young Hong
Seo Young Hong
15:54 04 Apr 19
I had positive experience with Attorney Bob Katz office. They were really helpful and really quick in response to all the questions that I have throughout the case. Special thanks to my paralegal, Christina Franetovich and Mrs. Yun, Korean interpreter. I would highly recommend this firm to anyone and especially that needs interpreter.
Felicita Lopez
Felicita Lopez
20:15 15 Mar 19
I have had a very good experience with this attorney. They have been patient with me and have updated me on any news of my case. At first I wasn't sure if I should have chosen them but after a few meetings they have been nothing but nice and understanding. They pushed through and fought to get me through this case without any worries. 10/10 would recommend them to anyone looking for an attorney.
Carla Young
Carla Young
18:09 11 Mar 19
This was my first time ever having to go through a situation like this with a car accident. My main contact was Erica & she was very supportive & informative. She made the whole process seem so effortlessly. They even went to bat with some of my medical providers ro lower my balance with them. I hope I never need an attorney again, but if I do I will surely give them a call.
Atiq Vahora
Atiq Vahora
17:43 04 Mar 19
My family has used this law firm for almost 16 years on our car accident cases. Accidents are stressful experiences, but their law team is very supportive throughout the ordeal. The staff is friendly, professional, and always working to find the best possible outcome for me. As drivers, we just want to get things fixed quickly and move on with our lives. All that is required besides the facts is a little patience. With Bob Katz, I feel assured that someone I can trust has my back.
jungsun Park
jungsun Park
19:00 28 Feb 19
I am very pleased with the service that Attorney Bob Katz and his legal team has provided. I would highly recommend!
Amartuvshin Batbaatar
Amartuvshin Batbaatar
02:42 11 Feb 19
I am very grateful for handling my several car accident claims and they were helpful and responsive to all our questions and concerns. I highly recommend them without any reservations.
anthony henry
anthony henry
21:01 07 Feb 19
It was a pleasure to work with Christina Franetovich She is awesome! She kept me well informed throughout the whole process. Thanks for all your hard work! I would definitely recommend her for your legal needs
Angel Boyd
Angel Boyd
14:32 28 Jan 19
Christina has been really helpful with settling both of my accident claims even with my nervousness and constant questions lol. But she worked with me and settled it. She is also available for my diminished value claim (which I'm trying not to annoy her with lol). I would recommend this firm and will probably stick with this firm for any accidents in the future. Hoping there aren't anymore tho
karla rivas
karla rivas
04:37 18 Jan 19
Great Team & Great Attorneys very good lawyers and excellent work. happy with the case.
Fadie Mohammad
Fadie Mohammad
14:54 08 Jan 19
Worked with Sarah Treuhaft (Paralegal) when retained Bob Katz's office. Sarah was absolutely amazing to work with, she was very professional and prompt with everything she did. She would respond to any inquiries I had immediately and never hesitated to hop on the phone to clarify or assist with anything, regardless of how early or late it was. I definitely highly recommend her and this law office.
Kelly Kess Malone
Kelly Kess Malone
15:50 20 Nov 18
Very helpful paralegals and attorney assistants. Also informative on various types of cases. Reasonably priced for the work that they provide.
Brittany Peterson
Brittany Peterson
08:19 17 Nov 18
Had a very awesome experience fast settlements... Communication was a A+ ...Strongly recommend Mr.Katz. !!! Ms. Robin made me felt like family was always there when i needed her and when i had a question.
Yarnell Goodwin
Yarnell Goodwin
23:38 15 Nov 18
Got a little more settlement money than expected. Was provided great service and prompt responses. I greatly appreciate it!
Ashley Poole
Ashley Poole
01:05 08 Nov 18
Attorney Bob Katz and his staff are highly recommend. Customer Service was impeccable. Every phone call and email was responded to in a timely manner. Natalie Ulrich was very professional, helpful and thorough every step of the way, which resulted in a stress free experience. I will recommend this law firm to family and friends!
Tania Jefferson
Tania Jefferson
17:51 06 Nov 18
Customer service was A+. All questions were answered promptly and information was shared appropriately. Concerns were addressed and I was made aware of all updates on my case. I would whole heartedly recommend this firm.
edward Robinson
edward Robinson
03:00 06 Nov 18
I highly recommend Mr. Katz and his staff. They were friendly, compassionate and really showed they had their clients best interest at heart. There was never a time you called them they didn't respond or returned your calls and answer your questions.They took the worry, and stress and turn it into reassurance. They were diligent and just down right professional. My wife and I really thank God for allowing us to cross paths on a professional business experience. Ms. Rebecca Slatery is the most courteous, compassionate soul. We wish you all peace, love and blessings. Thank you for your service.
J JR
J JR
20:11 31 Oct 18
I decided to use this firm again for an accident I was involved in. As always they were professional and caring. Rebecca slattery was the paralegal assigned to my case and she was professional and kept me up to date with everything. I would recommend this firm to friends and family!
Cedric Jones
Cedric Jones
19:04 23 Oct 18
Erica Z is amazing with keeping you to date and staying communication with you during the entire process. Meghan Young was a wonderful lawyer made me feel extremely comfortable in the courtroom and she also fights for the best possible outcome for you..GREAT LAW FIRM
Nguyen Le
Nguyen Le
16:44 23 Oct 18
It was a great experience being taken care of by Rebecca Slattery and Meghan Young, they helped me resolve my case and were very courteous and professional. Highly recommend working with this law firm
Soun Gil
Soun Gil
21:35 17 Oct 18
Ms. Park helped me out through my whole accident process. She took her time with me and made sure I understood everything. I would recommend to her all of my friends if they were to get into any accident.
Yejin Chung
Yejin Chung
15:40 12 Oct 18
I highly recommend. My family’s experience with this office was great. Christina Franetovich was very helpful throughout the whole process, which made this experience less stressful. She responded to my questions immediately and made sure that I understood everything.
Claudette Pope
Claudette Pope
13:18 30 Aug 18
I was referred to Gordon & feindblatt in 2014 when my family was in an accident, Mr. Katz personally consulted with me by phone and he was very polite and professional, Mr. Carpuso, one of the litigation attorneys even came out to our home and went over our case with us, he made sure all of our needs was addressed and before he left our home that day I felt like we were old friends. that case was settled and I was very pleased, I have used this law firm twice since then and the results are always the same, I have nothing but great experiences with Gordon & Feindblatt the staff are courteous and professional and they get the job done but the one in particular that really stood out for me is Rebecca Slattery, she is truly a gem, she is so compassionate, she walked me through the entire process, she even checked up on me from time to time just to see how I was feeling and I really appreciated her kindness. I will use this law firm again and again for any future legal issue that may arise and I would highly recommend Gordon & Fiendblatt to friends, family and co-workers.
UniversalSniping
UniversalSniping
02:32 04 Aug 18
The lawyer who was initially handling my case parted ways with the company and I was assigned a new lawyer. This new lawyer was amazing! Christina Franetovich made me feel secure by double checking all the facts and notes in my case so that I was not worried during this transition. I was on disability from an a different accident while she was finalizing my case, and I had called and hounded her about the time frame of my settlement very frequently to the point that I felt guilty for calling so much. Christina was very sympathetic to my situation and assured me that she would do everything in her power to make sure the situation would be resolved quickly. She actually finalized my case before the time frame she had given me, was always very courteous and knowledgable on the phone, and I feel extremely lucky that she ended up handling my case because the previous lawyer was not as amazing with customer service as Christina. She also has a way of making you feel comfortable and builds incredible rapport quickly. I am going to highly recommend her to my friends and family. Thank you Christina!!!
Richard Hose
Richard Hose
02:26 27 Jun 18
On Feb 23, 2017 I was in a bad accident on the JFX. I had been rear end by another driver. Almost immediately I felt pressured by the other drivers insurance. Everything from wanting a recorded statement; to failing to acknowledge responsibility. No one would answer my questions, nor would anyone take responsibility. I was frustrated and overwhelmed with everyone from the towing company, to the repair shop, to the insurance company nightmare I just entered. I reached out to Attorney Robert Katz and I was assured they were here to help. He provided with some much needed information, and told me not to worry, Sarah his Paralegal would be in touch to help get things moving. Sarah reached out as expected and explained their process and walked me through what my expectations would be. She as well assured me they were here to help me navigate the obstacles. What Sarah really did was so much more than help. She took the stress and burden off my shoulders and assumed ownership for handling everything on my behalf. I knew what to expect, and I received regular updates throughout the entire process. Honestly, I received so much more than I anticipated. Some of the most frustrating items to chase after are medical records and hospital charges. While I was trying to recall events and timelines, she had already obtained my records and information. She made this process so painless. I truly cannot say enough about the exceptional service she provided. Many thanks for all your help. Sincerely, Richard Hose
Andrea Barajas
Andrea Barajas
15:13 16 May 18
My husband and I were in a car accident in August 2017. We contacted Bob Katz team for legal representation in our case. Kristen A. Turner was our paralegal and she was excellent. It took 9 months for us to receive our settlement and Kristen kept us updated throughout this entire process. She was very kind and patient as I happened to have several questions. She always answered my questions promptly and thoroughly. I would highly recommend this firm and Kristen if you are in need of legal assistance.
TheOfficalCeeandDee
TheOfficalCeeandDee
15:24 09 Feb 18
My experience here was great. My lawyer Rebecca was so professional and I love her personality. She handled my case well and kept me updated and made the process easy and always made me feel comfortable to call whenever I needed to know anything.
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